Reflections on Inclusive and Scalable Online Learning: A Brief Retrospective Review of Educational Technology Efforts

Abstract

Digital education has gradually incorporated principles of accessibility, inclusion, and scalability to respond to the diverse needs of learners across different contexts. This work presents a chronological overview of selected initiatives led or co-led by the GES Department at Universidad Galileo, aimed at advancing these principles through applied research and collaboration. The reviewed contributions explore topics such as accessible virtual learning environments, the development and regional adaptation of MOOCs, and the integration of artificial intelligence to support instructional design and learner engagement. Rather than proposing universal solutions, the work reflects an evolving understanding of how digital technologies can be used to reduce barriers and promote meaningful learning experiences. This paper explores how early work on web accessibility evolved into regional capacity-building projects, the promotion of MOOCs, and the integration of artificial intelligence (AI) in online learning. The retrospective highlights impacts and identifies directions for future research.